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Shipping & Returns

modern loom

Shipping Policy

Modern Loom currently ships to continental US customers using UPS Ground.  We reserve the right to coordinate with Alaska and Hawaii customers for best delivery options.


Expedited and International shipping options are not available at this time.


Orders are processed within 7-10 days of payment/receipt.  We offer flat rate shipping rates based on size of order.


Modern Loom is not responsible for lost or stolen packages.  Please use accurate shipping information at checkout to insure safe delivery and communicate directly with your carrier about special delivery details. 


Modern Loom is a one-woman operation and your patience is appreciated.

Return Policy

Modern Loom will accept returns of unused or defective merchandise for a full refund within 14 days of receipt of package.  Refunds will not be given towards damage that customer is responsible for.  


Modern Loom does not provide return shipping labels. Return postage costs will be paid by customer. When returning products, please share tracking information so we can monitor the delivery.


Please contact to initiate the return process.

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